Discover what our guests have to say about their unforgettable stay at Hilton Mexico City Reforma
Breakfast
Based on 874 reviews
Staff
Based on 874 reviews
Location
Based on 874 reviews
Cleanliness
Based on 874 reviews
Comfort
Based on 874 reviews
Facilities
Based on 874 reviews
Value for money
Based on 874 reviews
Free WiFi
Based on 874 reviews
Paid WiFi
Based on 874 reviews
Peter
What guests loved:
Great location Very helpful staff Spacious and quality rooms
Areas for improvement:
Nothing
Mayra
What guests loved:
Our family of three absolutely loved our stay at the Hilton Mexico City Reforma. Everything exceeded our expectations, especially the exceptional staff, who made us feel welcome from start to finish. ...
Vasanth
What guests loved:
The finest staff that I have encountered. Breakfast was terrific and they made sure my son got anything off menu he wanted. When he wasn't feeling well, they called to check in. Given we don't speak s...
Hanli
What guests loved:
The staff and manager Cen went above and beyond to help us, especially when my son had diarrhea and also need gluten free diet, so thankful to the whole team there!
Areas for improvement:
Ave Reforma is great location if there is no demonstration, but you do have a chance to see the real aspect of Mexico City daily life.
Sidabutar
What guests loved:
The location is excelent.. close to city centre, museum, art market, good food.
Melinda
What guests loved:
Great location for easy walking to all areas. Central for Dias de Los Muertos also. Staff was great. Hotel facilities are great and has two restaurants and a nice lobby bar.
Amy
What guests loved:
The location is excellent—right across the street, there’s a large park that’s perfect for walking and relaxing. Within walking distance, there are also many restaurants and shops where I can buy souv...
Areas for improvement:
The swimming pool closes at 9 pm, too early to me; it would be great if it could close later.
Lorena
What guests loved:
Everything from location and the exepctional staff. Food is delicious. I definitely coming back
Timmy
What guests loved:
What can I say, Hilton never disappoints! We truly had a great experience at the steakhouse, Casa Prime.
Scott
What guests loved:
Hilton does a great job, always delivering a good experience and great service. The rooms are comfortable, well appointed, with plenty of space, light, and views! Breakfast is delicious and with a w...
Areas for improvement:
The bathrooms need to be redone, as their 1970s architecture is uncomfortable. The bathtub has a wide edge, that must be straddled to get into the shower (but doing so offsets your balance, so you sl...
